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Cookie Policy


SAHRASAFAR GROUP INC — Online Travel Agency

1. INTRODUCTION

This Cookie Policy explains how SAHRASAFAR GROUP INC uses cookies and similar technologies on https://www.sahrasafar.com and related applications. Read this alongside our Privacy Policy and Terms and Conditions.

2. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?

Cookies are small text files stored on your device by websites. Similar technologies we use include:

- sessionStorage — browser storage cleared automatically when you close the tab. Used for temporary data like checkout form state. - localStorage — browser storage that persists until manually cleared. Used for preferences like language and currency. - Device Fingerprinting — generates a unique device identifier from browser and device attributes for fraud prevention only. No data is shared with any external fingerprinting company. - Server-Side Session Tokens — unique identifiers stored on our servers to maintain your authenticated session.

3. COOKIES AND TECHNOLOGIES WE USE

3.1 Strictly Necessary (No Consent Required)

Essential for the Platform to function. Cannot be disabled.

TechnologyPurposeStorageDuration
Session tokenMaintains your login stateServer-side + cookieSession
CSRF tokenProtects against cross-site request forgeryCookieShort-lived
Cookie consent preferenceRemembers your cookie choiceslocalStorage12 months
OTP session stateManages one-time password authentication flowSessionSession

*Legal basis: Strictly necessary for service provision — consent not required.*

3.2 Security and Fraud Prevention

Protect the Platform and users from fraud and abuse.

TechnologyPurposeStorageDuration
Device fingerprintFraud detection and account protectionCookie + localStorage + server-sideUp to 1 year client-side; up to 3 years server-side
Fraud risk scoringIP geolocation, fraud risk assessment, and local currency/airport displaylocalStorage + third-party cookiesSession; server-side up to 12 months
Payment fraud signalsPayment fraud detection by our payment processorThird-party managedPer provider's policy
Abuse preventionMonitors for anomalous activity patternsServer-sideUp to 12 months
Bot detectionAutomated bot detection to protect the platformServer-sideUp to 3 years

*Legal basis: GDPR Art. 6(1)(f) legitimate interests; essential security measures, not used for advertising.*

3.3 Functional (Enhance Your Experience)

Remember your choices and personalize the Platform.

TechnologyPurposeStorageDuration
Language preferenceRemembers your selected languagelocalStorageUntil cleared
Currency preferenceRemembers your display currencylocalStorageUntil cleared
Region preferenceRemembers your selected region for deals/offerslocalStorage + cookieUntil cleared
Recent searchesStores recent searches for quick accesslocalStorageUntil cleared
Sign-in prompt stateTracks whether sign-in prompts were dismissedlocalStorageUntil cleared
AI assistant sessionMaintains conversation state and travel plansServer-sideUntil you delete or account deletion
Third-party sign-inMaintains sign-in session with Google/AppleSessionSession or per provider

*Legal basis: Consent or legitimate interests. Disabling may degrade personalization.*

3.4 Temporary Checkout Data

TechnologyPurposeStorageDuration
Passenger form dataTemporarily caches passenger details during checkout to prevent data loss if a fare expiressessionStorage (your device only)Automatically deleted when tab is closed

This data never reaches SahraSafar's servers. It exists only in your browser tab and is permanently removed when you close the tab.

*Legal basis: Strictly necessary for service provision during an active checkout session.*

3.5 Analytics

As of the effective date, SahraSafar does NOT use third-party analytics cookies. Any internal analytics rely on server-side logs and aggregated, anonymized data — no cookies placed on your device.

If we introduce analytics cookies in the future, this policy will be updated and your consent obtained before activation.

3.6 Marketing and Advertising

SahraSafar does NOT use any marketing, advertising, retargeting, or cross-site tracking cookies.

If introduced in the future, this policy will be updated and explicit consent obtained.

4. THIRD-PARTY COOKIES

Some integrated services may set their own cookies:

- Stripe — payment processing and fraud prevention, governed by Stripe's privacy policy. - Google Sign-In — authentication cookies, governed by Google's privacy policy. - Apple Sign-In — authentication cookies, governed by Apple's privacy policy. - MaxMind — geolocation and fraud risk scoring, governed by MaxMind's privacy policy. - Mapbox — mapping services, governed by Mapbox's privacy policy.

We do not control third-party cookies. You can manage or block them through your browser settings (see Section 5).

5. YOUR CHOICES

5.1 Cookie Consent Banner

On first visit, you can: Accept All; Reject Non-Essential; or Customize by category. Change preferences anytime via the cookie settings link in the website footer.

5.2 Browser Controls

Manage cookies via browser settings (view, delete, block). Blocking essential cookies may prevent login or checkout.

5.3 Device Controls

Mobile devices offer tracking controls in system settings (e.g., iOS Limit Ad Tracking, Android opt-out of personalized ads).

6. DO NOT TRACK

The Platform does not respond to DNT signals. Use the controls above to manage preferences.

7. LEGAL FRAMEWORK

This policy complies with: the EU ePrivacy Directive (2002/58/EC); GDPR (Regulation 2016/679); UK GDPR and Privacy and Electronic Communications Regulations (PECR); Saudi PDPL; CCPA/CPRA; India DPDP Act 2023; and the UK Digital Markets, Competition and Consumers Act 2024 (DMCCA). Non-essential cookies require opt-in consent where required by applicable law. Strictly necessary cookies are exempt from consent requirements under ePrivacy Directive Article 5(3).

8. CHANGES

Material changes trigger an updated "Last Updated" date and re-display of the consent banner. Where required, renewed consent is obtained.

9. CONTACT

SAHRASAFAR GROUP INC Email: legal@sahrasafar.com (for data/privacy requests) | support@sahrasafar.com (general) Website: https://www.sahrasafar.com

*By continuing to use SahraSafar after being presented with our cookie consent mechanisms, you acknowledge this Cookie Policy.*