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Agent and Affiliate Program Terms


SAHRASAFAR GROUP INC — Online Travel Agency

1. INTRODUCTION AND ACCEPTANCE

These Agent and Affiliate Program Terms and Conditions ("Program Terms") govern your participation as a Travel Agent or Affiliate Partner ("Partner," "you," or "your") in the SahraSafar partner programs operated by SAHRASAFAR GROUP INC, a North Carolina corporation ("SahraSafar," "we," "us," or "our"). By applying for, enrolling in, or using any feature of the Agent Program or Affiliate Program, you accept and agree to be legally bound by these Program Terms, the SahraSafar Terms of Service, the Privacy Policy, and any program-specific addenda that we expressly incorporate by reference and publish in your Partner Account.

These Program Terms supplement and are incorporated into the SahraSafar Terms of Service. In the event of a conflict between these Program Terms and the general Terms of Service with respect to partner activity, these Program Terms control. Where mandatory local law in your jurisdiction grants you rights that cannot be waived by contract, those rights are preserved and apply notwithstanding anything herein.

PLEASE READ CAREFULLY. SECTION 23 LIMITS OUR LIABILITY. SECTION 27 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER WHICH MAY BE INAPPLICABLE OR LIMITED IN CERTAIN JURISDICTIONS.

2. DEFINITIONS

"Affiliate Partner" means a Partner enrolled in the Affiliate Program who promotes SahraSafar through trackable referral links and earns Commissions on qualifying referred Bookings. References elsewhere in these Program Terms to SahraSafar's "affiliates" (lowercase) refer to corporate affiliates of SahraSafar, namely entities that control, are controlled by, or are under common control with SahraSafar, and not to Affiliate Partners.

"Affiliate Program" means the SahraSafar partner program for Affiliate Partners as published from time to time on the Platform.

"Agent" or "Travel Agent" means a Partner enrolled in the Agent Program who books travel on behalf of Clients through the Agent Portal and earns Commissions on Completed Bookings.

"Agent Portal" means the dedicated SahraSafar interface at www.sahrasafar.com/agents through which Agents manage clients, bookings, earnings, payouts, and account settings.

"Agent Program" means the SahraSafar partner program for Travel Agents as published from time to time on the Platform.

"Applicable Law" means all laws, statutes, regulations, ordinances, codes, treaties, decrees, orders, and binding guidance issued by any governmental, regulatory, judicial, or self-regulatory authority that applies to a Partner, SahraSafar, or the activities contemplated by these Program Terms, including those of the United States, the European Economic Area, the United Kingdom, the Gulf Cooperation Council states, and any other jurisdiction in which a Partner operates or solicits Clients.

"Booking" means a confirmed reservation for travel services made through the Platform.

"Client" means an end traveler whose Booking is attributable to a Partner under these Program Terms.

"Commission" means the amount payable to a Partner on a qualifying Booking, calculated under the rules in Section 9 and paid, vested, or clawed back under Section 12.

"Completed Booking" means a Booking for which travel has occurred, the cancellation window has closed, no refund or chargeback is pending or has been issued, and any applicable supplier reconciliation period has expired.

"Confidential Information" means non-public information disclosed by SahraSafar to a Partner, including pricing, commercial terms, technical specifications, supplier identities, fraud signals, customer data, and any information that a reasonable person would understand to be confidential.

"Marketing Materials" means logos, trademarks, copy, banners, images, scripts, and other creative assets that SahraSafar makes available for Partner use, whether through the Partner Account, an asset library, or a campaign brief.

"Partner Account" means the Agent or Affiliate Partner account created on the Platform.

"Personal Data" has the meaning given in the EU General Data Protection Regulation (Regulation (EU) 2016/679), the United Kingdom General Data Protection Regulation, the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Saudi Arabia Personal Data Protection Law, the United Arab Emirates Federal Decree-Law No. 45 of 2021, and any other Applicable Law governing personal information.

"Platform" means the SahraSafar website at sahrasafar.com, mobile applications, APIs, and related digital interfaces.

"Privacy Policy" means the SahraSafar Privacy Policy published at www.sahrasafar.com/privacy-policy, as updated from time to time.

"Program" means, individually or collectively as the context requires, the Agent Program and the Affiliate Program.

"Program-Specific Addendum" means any document published by SahraSafar and identified as an addendum to these Program Terms covering a particular jurisdiction, channel, or campaign. Program-Specific Addenda are effective only upon publication in your Partner Account or other written notice to you.

"Referral Link" means a tracked uniform resource locator issued to an Affiliate Partner by SahraSafar.

"Sanctions Lists" means the consolidated list of Specially Designated Nationals and Blocked Persons maintained by the U.S. Department of the Treasury Office of Foreign Assets Control, the consolidated list of persons subject to financial sanctions maintained by the European Union, the consolidated list maintained by His Majesty's Treasury Office of Financial Sanctions Implementation in the United Kingdom, the United Nations Security Council Consolidated List, and any analogous list applicable in a Partner's jurisdiction.

"Terms of Service" means the SahraSafar Terms of Service published at www.sahrasafar.com/terms-of-service, as updated from time to time.

3. PROGRAM STRUCTURE — AGENTS AND AFFILIATE PARTNERS

The Agent Program is designed for licensed travel professionals and travel businesses who book travel on behalf of identified Clients through the Agent Portal. Agents have access to the booking interface, client management tools, commission tracking, payout management, and identifiable client records.

The Affiliate Program is designed for content creators, publishers, marketers, and businesses who refer travelers to the Platform through Referral Links. Affiliate Partners do not book on behalf of Clients; they direct end users to SahraSafar where the end user completes a Booking directly. Affiliate Partners do not have access to identifiable Client records and earn Commissions only on attributable end-user transactions tracked by SahraSafar.

A Partner may enroll in only one Program at a time unless SahraSafar expressly authorizes dual enrollment in writing. Where a Partner is enrolled in both Programs with our written consent, the Program associated with each Booking or referral is determined by the channel through which the Booking was created in our systems, applying the same attribution rules used in Section 9. If a Client interacts with both an Affiliate Partner Referral Link and an Agent before Booking, attribution follows the channel that created the Booking record (Agent Portal entry for Agent attribution, end-user checkout on the Platform for Affiliate Partner attribution); a single Booking does not generate Commission to both an Agent and an Affiliate Partner.

4. ELIGIBILITY AND ENROLLMENT

To enroll in a Program you must (a) be at least eighteen years of age or the age of legal majority in your jurisdiction, whichever is greater, (b) have the legal capacity to enter into a binding contract, (c) be a resident of a jurisdiction in which the Program is offered, (d) provide accurate, current, and complete enrollment information, (e) hold all licenses, registrations, certifications, and authorizations required by Applicable Law to conduct the activities contemplated under your Program, and (f) not be prohibited from receiving services under United States, European Union, United Kingdom, or other Applicable Law.

Travel Agents who solicit, sell, or arrange travel for Clients in California must hold a valid Seller of Travel registration under California Business and Professions Code Section 17550 and comply with the California Seller of Travel Act. Agents in Florida, Hawaii, Iowa, Washington, and any other jurisdiction with seller-of-travel or analogous registration requirements must comply with those regimes. Agents operating in the European Economic Area must comply with Directive (EU) 2015/2302 on package travel and linked travel arrangements as transposed into national law, including any insolvency protection and information-disclosure requirements applicable to their role. Agents operating in the United Kingdom must comply with the Package Travel and Linked Travel Arrangements Regulations 2018 and, where applicable, hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority. Agents operating in the United Arab Emirates must comply with applicable licensing requirements of the relevant emirate-level economic department and the Department of Culture and Tourism — Abu Dhabi or Department of Economy and Tourism — Dubai, as applicable. Agents operating in the Kingdom of Saudi Arabia must comply with licensing requirements of the Saudi Ministry of Tourism. Agents operating in any other jurisdiction must hold all licenses required by the competent authority of that jurisdiction.

We may decline any application, in our sole discretion, on any lawful basis. Enrollment is not effective until SahraSafar issues written confirmation of acceptance.

5. IDENTITY VERIFICATION, KYC, AND AML

As a condition of payout eligibility, you must complete identity verification through SahraSafar and our payment processors, including Stripe Connect. Identity verification involves two distinct authorizations, which we treat as separate consents:

  1. Stripe Connect engagement. You acknowledge that payouts are processed through Stripe Connect and that your use of Stripe Connect is governed by the Stripe Connected Account Agreement and the Stripe Services Agreement, which you must accept directly with Stripe. SahraSafar is not a party to those agreements.
  1. Data sharing for verification. You separately authorize SahraSafar to share with Stripe (or another payment processor of our choosing) the information required to satisfy know-your-customer, anti-money-laundering, counter-terrorist-financing, and beneficial-ownership obligations under Applicable Law, including your legal name, date of birth, residential address, government-issued identification, taxpayer identification number, business registration documents where applicable, and beneficial ownership information for legal entities. SahraSafar's collection, use, retention, and disclosure of that information is governed by the Privacy Policy and is carried out in reliance on legal bases including the performance of these Program Terms and compliance with our legal obligations.

You represent and warrant that all information you provide is accurate, current, and complete, and you will promptly update any information that changes. Failure to complete identity verification within the timeframe specified by SahraSafar or our payment processors will result in suspension of payouts and may result in termination.

We may, at our sole discretion or as required by Applicable Law, conduct enhanced due diligence on any Partner, including requesting documentation regarding the source of funds, the nature of the Partner's business, ownership structure, or other material facts. We may also rescreen Partners periodically against Sanctions Lists, politically exposed persons databases, and adverse media sources. You may exercise your data-subject rights under the Privacy Policy and Applicable Law in respect of information processed under this Section.

6. SANCTIONS, EXPORT CONTROLS, AND RESTRICTED PERSONS

You represent, warrant, and covenant that you are not, and are not owned or controlled by, a person or entity that is (a) the subject of sanctions administered by the U.S. Department of the Treasury Office of Foreign Assets Control, the U.S. Department of State, the U.S. Department of Commerce Bureau of Industry and Security, the European Union, the United Kingdom, the United Nations, or any other competent sanctions authority; (b) located, organized, or resident in a country or territory that is itself subject to comprehensive or sectoral sanctions, including, by way of example and not limitation, Cuba, Iran, North Korea, Syria, Belarus, Venezuela, the Crimea region of Ukraine, the so-called Donetsk People's Republic, the so-called Luhansk People's Republic, and any other comprehensively or sectorally sanctioned region as identified from time to time by a Sanctions Authority; (c) listed on any Sanctions List; or (d) acting on behalf of any person described in clauses (a) through (c). The list in clause (b) is illustrative; the controlling reference is the current state of the Sanctions Lists and the regulations of the relevant sanctions authority.

You will not, directly or indirectly, use the Platform, the Programs, or any Commission paid to you to facilitate any transaction involving a sanctioned person, a comprehensively sanctioned country or territory, or a sanctioned activity. Where a country is subject only to sectoral or targeted sanctions (rather than comprehensive sanctions), the prohibition extends to transactions that would violate the specific sectoral or targeted sanction at issue, not to all transactions touching that country. You will comply with all Applicable Law concerning export controls, including the U.S. Export Administration Regulations and the International Traffic in Arms Regulations.

We will immediately suspend or terminate any Partner Account that we determine, in our sole discretion, may violate this Section, and we will report violations to competent authorities where required by Applicable Law.

7. ACCOUNT SECURITY AND AUTHENTICATION

You are responsible for safeguarding your Partner Account credentials, multi-factor authentication devices, and any access tokens issued to you. You must enable all account security features that we make available, including multi-factor authentication. You will not share credentials, allow unauthorized persons to access your Partner Account, or attempt to circumvent any authentication, rate limiting, or fraud prevention control implemented by SahraSafar.

You will notify us immediately at security@sahrasafar.com upon discovering or suspecting any unauthorized access to your Partner Account, any compromise of credentials, or any anomalous activity. You are responsible for activity occurring through your Partner Account until you have notified us and we have had reasonable opportunity to act.

We may require periodic re-authentication, password rotation, device verification, or step-up authentication. We may suspend access pending verification when our security signals indicate elevated risk.

8. INDEPENDENT CONTRACTOR STATUS

You are an independent contractor and not an employee, agent, joint venturer, partner, or representative of SahraSafar. Nothing in these Program Terms creates any relationship of employment, agency, partnership, joint venture, or franchise. You are solely responsible for your own business operations, taxes, employee compensation, employee benefits, employee classification, contractor classification, workers' compensation, insurance, professional licensing, and compliance with Applicable Law.

You have no authority to bind SahraSafar, to make representations or warranties on behalf of SahraSafar beyond those expressly authorized in writing, or to incur obligations in our name. You will not hold yourself out as an employee or representative of SahraSafar and will accurately describe your independent status in all communications.

In jurisdictions where the classification of independent contractors is subject to a multi-factor or "ABC" test, the parties intend and agree that the Partner operates an independent business, retains discretion over the manner in which services are performed, is free from SahraSafar's control and direction in connection with the performance of services as defined by Applicable Law, performs services outside the usual course of SahraSafar's business as a travel intermediary platform, and is customarily engaged in an independently established trade. Where a particular jurisdiction's law results in a contrary classification, SahraSafar reserves the right to restructure, suspend, or terminate the Program in that jurisdiction.

9. COMMISSIONS, TRACKING, AND ATTRIBUTION

Commissions and markup earnings are currently available only on flight Bookings. Hotel, activity, eSIM, visa, insurance, and other non-flight Bookings facilitated through the Platform are not eligible for Commission or markup earnings as of the Effective Date, although SahraSafar may extend eligibility to additional product categories prospectively on notice. A rate or eligibility change takes effect on the date stated in the notice and applies only to Bookings created on or after that date; Bookings created before the effective date remain governed by the prior rate or eligibility rules, even if travel occurs after the change.

Affiliate Partner Commission rate. Affiliate Partners earn a flat Commission of three United States dollars (US$3.00) per converted flight Booking attributable to the Affiliate Partner under the rules below. The flat rate is the same for all Affiliate Partners regardless of channel, geography, or volume, and applies regardless of the ticket price of the Booking. Affiliate Partners do not earn a percentage of ticket price.

Affiliate Partner attribution. A Booking is attributable to an Affiliate Partner only if (a) an end user clicks a valid Referral Link issued to that Affiliate Partner, (b) SahraSafar's tracking system captures the click, (c) the same end user completes a flight Booking on the Platform, and (d) at the time of the Booking the most recent attribution-eligible click recorded against that end user is the Affiliate Partner's click and that click occurred within thirty days before the Booking was completed (last-click attribution within a thirty-day click-to-Booking window). A click is "attribution-eligible" if it is generated by an Affiliate Partner whose Partner Account is in good standing at the time of the click, originates from a Referral Link active at the time of the click, occurs outside any campaign blackout, paid-search prohibition window, or fraud-flagged interval that we have published or applied to that Affiliate Partner, and is not flagged by SahraSafar's fraud-detection systems as non-genuine (for example, click-farm traffic, bot traffic, self-clicks, or incentivized-click violations under Section 13(g)). Cookie blocking, ad blockers, cross-device journeys, private browsing modes, or technical failures that prevent capture of the tracking record may result in non-attribution; SahraSafar is not liable for non-attribution caused by factors outside our reasonable control.

Travel Agent earnings — markup model. Travel Agents do not earn a fixed commission paid by SahraSafar. Instead, Agents earn through a markup model: SahraSafar quotes the Agent the supplier-side ticket cost, and the Agent sets a markup that is added to the ticket price displayed to and paid by the Client. The markup is the Agent's gross earnings on the Booking, from which SahraSafar deducts a platform fee of twenty percent (20%) before payout; the Agent receives the remaining eighty percent (80%) of the markup, subject to clearance, the payout threshold, and clawback under these Program Terms. Agents configure their markup in the Agent Portal, optionally varying it by cabin class, route, traveler-count band, and date range. Each markup component (floor, threshold, and ceiling) must be in the range of two percent to twelve percent (2%–12%) of the supplier-side ticket cost, with the constraint that floor ≤ threshold ≤ ceiling. SahraSafar may, in its sole discretion, adjust these caps prospectively or restrict markup ranges for specific routes, fares, or campaigns; any such change applies only to Bookings created after the effective date of the change.

Agent attribution. A Booking is attributable to an Agent only if the Booking is created in the Agent Portal under that Agent's Partner Account.

Earning, vesting, and payment — clearance period. Affiliate Partner Commissions and Agent markup earnings are calculated upon Booking confirmation but do not vest and are not finally earned until the Booking becomes a Completed Booking. The standard clearance period is forty-five (45) days following Booking confirmation, during which the Booking must remain not refunded, not cancelled, not charged back, and not fraud-flagged in order to vest. The clearance period may be longer where required by the supplier reconciliation window or by Applicable Law (for example, where a consumer-protection cooling-off period exceeds 45 days). Pending, cancelled, refunded, charged-back, or fraudulent Bookings do not generate vested earnings. Earnings paid before vesting are provisional and subject to clawback under Section 12.

10. PAYOUTS AND PAYMENT PROCESSING

Payouts are made through Stripe Connect or another payment processor of our choosing, subject to your direct acceptance of the processor's terms with the processor as described in Section 5. SahraSafar is not a party to your agreement with the payment processor.

All payouts are made in United States dollars (USD). The Agent Portal and other Partner-facing surfaces may display equivalent amounts in your preferred currency for informational purposes only, calculated using publicly available reference rates that may differ from the rate the receiving bank applies on settlement. The settled amount in your bank account is determined by your bank, your card network, and your payment processor; SahraSafar does not guarantee any particular conversion rate, exchange rate, or settled amount in a non-USD currency.

Clearance cycle and minimum threshold (applies equally to Affiliate Partners and Travel Agents). Payouts run on a forty-five (45) day clearance cycle: earnings calculated on a Booking become available for payout once the forty-five (45) day clearance period in Section 9 has elapsed and the Booking has not been refunded, cancelled, charged back, or fraud-flagged during that period. The minimum balance for a payout is fifty United States dollars (US$50.00) of cleared earnings. Balances below the minimum threshold roll forward to the next cycle until they meet or exceed the threshold. Once the threshold is met, cleared earnings are paid out on the next regular payout run. The same forty-five (45) day clearance period and the same fifty-dollar (US$50.00) minimum threshold apply to Affiliate Partner Commissions and to Travel Agent markup earnings. Bank holidays, processor delays, sanctions screening, and compliance review may delay payouts. SahraSafar may modify the clearance cycle, the minimum payout threshold, and the payout cadence prospectively on notice.

New-Partner payout hold (applies equally to both programs). For Partners who have not previously received a payout from SahraSafar — whether enrolled as an Affiliate Partner or a Travel Agent — the first payout is held for an additional ten (10) days beyond the standard clearance period for fraud screening, identity verification reconciliation, and supplier-side review. The cumulative effect is that a new Partner's first payout becomes payable no earlier than fifty-five (55) days after the qualifying Booking is created. The new-Partner hold applies once per Partner Account.

A Commission is "unclaimed" if a payout attempt fails (for example, because of a closed bank account or invalid payout destination) and you do not respond to two written notices sent to your Partner Account contact email over a period of ninety days. Unclaimed Commissions remain payable for the period required by the unclaimed-property laws of the jurisdiction whose law applies to the payout, after which they may be subject to escheatment in accordance with Applicable Law.

You are responsible for the accuracy of your payout information. Payouts sent to a payout destination on file are deemed delivered. We are not liable for losses caused by your failure to maintain accurate payout information.

11. TAXES

You are solely responsible for determining, reporting, and paying all taxes owed by you on earnings under these Program Terms (including income tax, self-employment tax, VAT, GST, and any other applicable tax, levy, or duty). SahraSafar makes no representations regarding the tax treatment of your earnings.

Tax-information collection and year-end tax reporting (including U.S. Forms W-9, W-8BEN, W-8BEN-E, 1099, and 1042-S, and equivalents in other jurisdictions) are handled through Stripe Connect as part of the onboarding and payout flow described in Section 5. SahraSafar and Stripe will withhold from your earnings where required by Applicable Law. If you fail to provide required tax documentation through Stripe, your payouts may be delayed or held until the documentation is provided.

12. PROVISIONAL PAYMENT, RECONCILIATION, AND CLAWBACKS

SahraSafar operates a provisional-payment-and-reconciliation model. We may, in our discretion, pay Commissions to you on a provisional basis after Booking confirmation, before the Booking becomes a Completed Booking. Provisional Commissions are advances against expected vested Commissions; they are not final earnings, do not vest, and remain subject to clawback under this Section until the Booking becomes a Completed Booking.

A Booking is presumed not to be a Completed Booking until the latest of (a) the date travel is completed, (b) expiration of the supplier's chargeback or refund window, and (c) expiration of any consumer-protection cooling-off period under Applicable Law. We may extend this period when we have a reasonable belief that fraud or abuse may exist.

If a Booking on which Commission has been paid provisionally is later refunded, cancelled, charged back, or determined to be fraudulent, the corresponding Commission is subject to clawback. Clawback is also available where Commission was paid in error, where attribution was misallocated, or where the Booking is determined to violate Section 13, 15, 16, or 19 of these Program Terms (for example, paid-search bidding on SahraSafar marks contrary to Section 13(f), self-referrals contrary to Section 15(c), or non-circumvention violations under Section 19). We may, at our option, deduct the clawback amount from future Commissions or invoice the clawback amount to you, payable within thirty days of the invoice date.

You will not encourage, induce, or assist any Client in initiating a chargeback, refund, or cancellation for the purpose of inflating Commissions, including any scheme involving rebooking after refund, refund-and-rebook arbitrage, or chargeback-then-rebook arbitrage. Patterns of such behavior are grounds for forfeiture of Commissions, suspension, and termination.

13. MARKETING STANDARDS AND DISCLOSURES

You will conduct all marketing of the Programs and the Platform in a truthful, non-deceptive manner that complies with Applicable Law. Without limiting the foregoing, you will:

  1. clearly and conspicuously disclose your material connection to SahraSafar in all promotional content where such disclosure is required, including under the U.S. Federal Trade Commission Endorsement Guides 16 C.F.R. Part 255, the United Kingdom Competition and Markets Authority guidance on hidden advertising, the European Union Unfair Commercial Practices Directive 2005/29/EC, the Kingdom of Saudi Arabia E-Commerce Law and General Authority of Media Regulation guidance on advertising, the United Arab Emirates Federal Law No. 4 of 2012 on commercial fraud and applicable advertising standards, and the analogous law of any other jurisdiction in which you advertise;
  1. where you receive Commission for promoting SahraSafar on social media, include a clear and prominent disclosure such as "ad," "sponsored," "paid partnership with SahraSafar," "#ad," "#sponsored," or a localized equivalent recognized by the relevant regulator;
  1. refrain from making any claim about price, savings, availability, refund rights, loyalty benefits, or service quality that is not substantiated by SahraSafar or directly verifiable on the Platform at the time the claim is made;
  1. refrain from any advertising directed at children or any audience where the advertised travel is not legally permissible;
  1. comply with the CAN-SPAM Act, the Telephone Consumer Protection Act, the EU ePrivacy Directive 2002/58/EC and national implementations, the Canadian Anti-Spam Legislation, the Australian Spam Act 2003, the United Kingdom Privacy and Electronic Communications Regulations, the Saudi Anti-Cyber Crime Law, and the United Arab Emirates Federal Decree-Law on Consumer Protection where applicable to your marketing channel, and obtain all consents required for the channel and audience;
  1. refrain from bidding on SahraSafar's trademarks, brand terms, or close variants in paid search advertising without our prior written consent and from running advertising that diverts traffic in a manner that misappropriates our brand. Bookings or referrals attributable to a breach of this clause (f) are not eligible for vested Commission and are subject to clawback under Section 12, in addition to any other remedy;
  1. refrain from spam, mass unsolicited contact, automated bot traffic, click farms, incentivized clicks, cookie stuffing, link cloaking that misrepresents the destination, malware or unwanted software bundling, or any deceptive technical practice;
  1. refrain from operating sites or content that contains hate speech, harassment, sexually explicit material, illegal goods or services, or content prohibited by Applicable Law in any jurisdiction in which the content is accessible.

You are solely responsible for the legality and accuracy of all marketing content you publish.

14. INTELLECTUAL PROPERTY AND BRAND USAGE

SahraSafar grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use Marketing Materials we provide, solely for the purpose of promoting the Platform in accordance with these Program Terms and any brand guidelines we publish. The license terminates automatically upon termination of your Partner Account.

You will use Marketing Materials only in their unaltered form unless we authorize modification in writing. You will not use SahraSafar's name, trademarks, or logos in a domain name, application name, social media handle, or business name in a manner that suggests endorsement, affiliation, sponsorship, or origin beyond the scope of the Programs, or that is likely to confuse a reasonable consumer about the source of the content or the nature of your relationship with SahraSafar. Nothing in this Section restricts nominative fair use of SahraSafar's name where such use is permitted by Applicable Law (for example, factual references in independent reviews, comparative content, or commentary), provided that the use is clearly distinguished from official SahraSafar properties and does not falsely suggest endorsement or affiliation. You will not register any trademark, domain, or social media account that incorporates a SahraSafar mark or a confusingly similar variant.

You retain ownership of content that you create independently. To the extent that you submit feedback or suggestions to SahraSafar regarding the Platform or the Programs, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into our products and services. Where any submission contains Personal Data, the foregoing license is subject to data-subject rights under Applicable Law and our Privacy Policy, including rights of access, correction, deletion, and objection where Applicable Law makes those rights available.

15. PROHIBITED CONDUCT

You will not, and will not assist any third party to:

  1. make any false, misleading, deceptive, or unsubstantiated claim about SahraSafar, the Platform, our suppliers, our partners, our fares, or our services;
  1. impersonate SahraSafar, our employees, our agents, or any third party;
  1. generate Bookings or referrals through fraudulent, automated, simulated, incentivized, or non-genuine means, including self-referrals, friends-and-family fraud rings, click farms, and bot traffic;
  1. circumvent, disable, reverse engineer, decompile, or otherwise interfere with any technical measure that protects the Platform;
  1. scrape, crawl, harvest, or otherwise extract data from the Platform other than as expressly permitted by us in writing;
  1. resell, sublicense, transfer, or aggregate access to the Platform or to Marketing Materials except as expressly permitted;
  1. use the Platform or your Partner Account to facilitate any transaction that would violate Applicable Law in (i) the Partner's jurisdiction, (ii) the jurisdiction of the Client's residence, (iii) the jurisdiction of the travel destination, or (iv) any jurisdiction whose law the Partner knew or reasonably should have known would apply to the transaction;
  1. facilitate or solicit travel for any unlawful purpose, including human trafficking, child sexual exploitation, illegal migration, smuggling, or violation of immigration or visa law;
  1. use Personal Data acquired through the Programs for any purpose other than performance of these Program Terms in accordance with Section 17;
  1. take any action that creates a material risk of regulatory action against SahraSafar, including action by aviation authorities, consumer-protection authorities, data-protection authorities, sanctions authorities, or tax authorities.

16. ANTI-BRIBERY, ANTI-CORRUPTION, AND ANTI-FRAUD

You will comply with all anti-bribery and anti-corruption laws applicable to you, including the U.S. Foreign Corrupt Practices Act, the United Kingdom Bribery Act 2010, the European Union anti-corruption framework, the Kingdom of Saudi Arabia Anti-Bribery Law, the United Arab Emirates Federal Decree-Law No. 31 of 2021 on the Crimes and Penalties Law as it relates to bribery, and the analogous law of any jurisdiction in which you operate. You will not, directly or indirectly, offer, promise, give, request, agree to receive, or accept any financial or other advantage with the intent to influence improperly any person, including any government official, in connection with the Programs.

You will maintain accurate books and records of all Commissions, payments, and expenses. Subject to the limits in this Section, you will permit SahraSafar to audit those books and records solely to verify compliance with these Program Terms. SahraSafar will conduct any audit (a) on no less than thirty days' prior written notice, (b) during normal business hours, (c) no more than once in any rolling twelve-month period absent a reasonable, documented suspicion of breach, (d) at SahraSafar's expense, except that the Partner will reimburse SahraSafar's reasonable audit costs if the audit reveals a material breach of these Program Terms or a Partner under-reporting or clawback exposure (that is, Commissions improperly retained by the Partner or otherwise owed back to SahraSafar) equal to or greater than five percent of the total Commissions paid to the Partner during the audited period, and (e) limited in scope to records reasonably necessary to verify compliance.

You will report immediately to compliance@sahrasafar.com any actual or suspected fraud, bribery, money laundering, sanctions violation, or other unlawful conduct relating to the Programs.

17. DATA PROTECTION AND PRIVACY

You and SahraSafar are independent controllers of any Personal Data each of you processes in connection with the Programs. Travel Agents act as independent controllers in respect of their own Client relationships, including any Personal Data they collect from Clients to facilitate Bookings, and are independently responsible for compliance with Applicable Law in that capacity. SahraSafar acts as an independent controller in respect of Personal Data it collects from end users on the Platform, from Partners during enrollment and verification, and from any other source. Neither party is the other's processor in connection with the Programs, and the parties are not joint controllers, except where a specific written arrangement expressly provides otherwise.

You will comply with the EU General Data Protection Regulation, the United Kingdom General Data Protection Regulation, the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Saudi Arabia Personal Data Protection Law, the United Arab Emirates Federal Decree-Law No. 45 of 2021, and any other Applicable Law governing personal information that applies to your activities (including, where applicable, U.S. state comprehensive privacy laws such as those of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Delaware, New Hampshire, New Jersey, Iowa, Montana, Tennessee, Indiana, and Kentucky, the Brazilian Lei Geral de Proteção de Dados, the Canadian Personal Information Protection and Electronic Documents Act and provincial equivalents, the Singapore Personal Data Protection Act, and the Australian Privacy Act 1988). The enumeration above is illustrative; the controlling reference is the data-protection law actually applicable to your processing of Personal Data at the relevant time.

You will (a) collect Personal Data only with a valid legal basis, (b) limit collection to what is necessary for a specified, explicit, and legitimate purpose, (c) implement appropriate technical and organizational measures to safeguard Personal Data, including encryption in transit and at rest where appropriate, access controls, and incident response, (d) honor data-subject rights within the timelines required by Applicable Law, (e) notify SahraSafar without undue delay and in no event later than forty-eight hours after becoming aware of a confirmed Personal Data breach affecting Personal Data shared between the parties (a "confirmed" breach means an incident as to which you have substantiated, beyond mere speculation, that Personal Data has been or is reasonably likely to have been accessed, disclosed, altered, lost, or destroyed without authorization), and (f) refrain from selling or sharing Personal Data in a manner that would violate Applicable Law or our Privacy Policy.

For cross-border transfers of Personal Data, you will rely only on a transfer mechanism recognized as valid under Applicable Law, including the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, an adequacy decision, or a binding-corporate-rules arrangement.

18. CONFIDENTIALITY

You will hold Confidential Information in strict confidence, use it only as necessary to perform under these Program Terms, and protect it with at least the same degree of care that you use to protect your own confidential information of like importance, and in no event less than a reasonable degree of care. Confidential Information does not include information that (a) is or becomes publicly available without breach of these Program Terms, (b) you lawfully possessed prior to disclosure by SahraSafar without obligation of confidentiality, (c) you independently develop without reference to Confidential Information, or (d) you are required to disclose by Applicable Law, provided that you give SahraSafar prompt notice of the requirement and cooperate in any effort to limit disclosure.

Confidentiality obligations survive termination of these Program Terms for a period of five years, except that obligations relating to trade secrets continue for as long as the information remains a trade secret under Applicable Law.

19. NON-SOLICITATION AND NON-CIRCUMVENTION

For so long as you participate in a Program and for a period of twelve months following termination of your Partner Account, you will not, directly or indirectly:

  1. solicit, induce, or encourage any supplier, carrier, hotel, activity provider, or other inventory partner that you became aware of through your participation in the Programs to enter into a commercial arrangement with you (or with any third party acting in concert with you) for the purpose of bypassing the Platform with respect to bookings that would otherwise be facilitated through SahraSafar;
  1. solicit any Client whose identity you obtained through your participation in the Programs to book travel through any channel other than the Platform, except where the Client is a pre-existing customer of yours independent of your participation in the Programs (this clause (b) applies only to Agents, who have access to identifiable Client records under Section 3, and not to Affiliate Partners);
  1. solicit any SahraSafar employee or independent contractor with whom you had material contact through your participation in the Programs to leave SahraSafar to provide services to you or any third party.

This Section does not prohibit (i) general advertising not targeted at SahraSafar suppliers or Clients, (ii) ordinary-course commercial dealings with a supplier where you can demonstrate a pre-existing relationship that is independent of the Programs, or (iii) any activity that cannot be restricted under Applicable Law. The post-termination restrictions in this Section do not apply to Partners resident in or whose principal place of business is in California (under California Business and Professions Code Section 16600), North Dakota (under North Dakota Century Code Section 9-08-06), Oklahoma (under Oklahoma Statutes Title 15 Section 219A), or Minnesota (under Minnesota Statutes Section 181.988), or in any other jurisdiction whose mandatory law would render the post-termination restriction unenforceable. The duration and scope of this Section will be enforced to the maximum extent permitted by Applicable Law and reformed to the minimum extent necessary to be enforceable; severance of the post-termination restriction in a particular jurisdiction does not affect enforceability of the remaining provisions of this Section, including the in-term restrictions.

20. CONSUMER PROTECTION AND TRAVEL REGULATIONS

You will comply with all consumer-protection and travel-industry laws applicable to your activity, including the U.S. Department of Transportation rules on full-fare advertising, post-purchase price increases, and refunds for cancelled or significantly changed flights at 14 C.F.R. Parts 259, 399, and related rules; the European Union Regulation (EC) No 261/2004 on air-passenger rights; the European Union Package Travel Directive; the United Kingdom Package Travel Regulations; the General Authority of Civil Aviation rules in Saudi Arabia; the General Civil Aviation Authority rules in the United Arab Emirates; and the analogous rules of any other jurisdiction in which you market or arrange travel.

You will not make representations to Clients about refund eligibility, schedule changes, baggage allowances, or other regulated matters that are inconsistent with the actual rules of the operating supplier or carrier as displayed on the Platform. You are not in breach of the foregoing to the extent that a representation accurately reflects information that SahraSafar displayed on the Platform at the time of the representation, provided that you did not know and could not reasonably have known that the displayed information was incorrect. You will not represent that travel insurance, change protection, or any other product is required when it is optional.

Where you act as a "package organiser" or "retailer of linked travel arrangements" within the meaning of the EU Package Travel Directive or analogous law, you are responsible for the regulatory obligations attached to that role, including insolvency protection.

21. SUSPENSION, TERMINATION, AND DORMANCY

Suspension and termination. We may suspend or terminate your Partner Account immediately, with or without prior notice, if (a) we have a reasonable belief that you have violated these Program Terms, the Terms of Service, the Privacy Policy, or Applicable Law; (b) we have a reasonable belief that fraud, abuse, or misuse has occurred or is likely to occur; (c) we are required to do so by Applicable Law, an order of a competent authority, or a sanctions screening result; (d) you become insolvent, file for bankruptcy, make an assignment for the benefit of creditors, or otherwise become unable to perform; or (e) we discontinue the Program in your jurisdiction. Either party may terminate the Partner relationship for convenience on thirty days' written notice.

Effect of termination on Commissions. Termination does not, by itself, deprive you of vested Commissions earned on Completed Bookings before the effective date of termination. Where we terminate your Partner Account for cause based on a breach by you, we may forfeit only those Commissions that are reasonably attributable to or tainted by the breach (for example, Commissions arising from Bookings procured through prohibited paid search under Section 13(f), self-referrals under Section 15(c), or non-circumvention violations under Section 19), and we may withhold any Commission pending completion of a fraud, compliance, or supplier-reconciliation review. We will not forfeit Commissions that are unrelated to the breach. Forfeiture is enforced to the maximum extent permitted by Applicable Law and is subject to any non-waivable rights you have under the law of your jurisdiction.

Wind-down of in-flight Bookings. Bookings made before the effective date of termination, including Bookings whose travel dates fall after termination, remain subject to vesting, clawback, and the dispute-resolution and indemnification provisions of these Program Terms according to their original terms. Termination does not accelerate vesting, shorten the supplier reconciliation period, or extinguish either party's obligations with respect to Bookings already in the system at termination.

Dormancy. If a Partner Account has no Booking, no referred Booking, no payout activity, and no login for a continuous period of eighteen months, the Partner Account is considered dormant. We may close a dormant Partner Account on thirty days' written notice and, where the dormant Partner Account holds an unpaid balance below the published minimum payout threshold, that balance is forfeited at closure to the extent permitted by Applicable Law. The parties acknowledge that most U.S. state unclaimed-property regimes and many non-U.S. equivalents do not permit forfeiture of small balances and instead require escheatment to the relevant authority; in those jurisdictions, the sub-threshold balance will be escheated rather than forfeited, and the foregoing forfeiture clause is enforced only to the extent permitted by the controlling unclaimed-property regime. Balances at or above the minimum payout threshold remain payable subject to Section 10.

Post-termination obligations. Upon termination you will (a) cease all use of Marketing Materials and SahraSafar trademarks, (b) remove SahraSafar references and Referral Links from properties under your control within ten business days, (c) return or destroy Confidential Information, and (d) delete or anonymize Personal Data of Clients except where retention is required by Applicable Law.

22. DISCLAIMERS OF WARRANTIES

THE PLATFORM, THE PROGRAMS, MARKETING MATERIALS, AND ALL SERVICES, TOOLS, REPORTING, AND DATA PROVIDED BY SAHRASAFAR ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAHRASAFAR DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, SAHRASAFAR DOES NOT WARRANT THAT THE PLATFORM WILL OPERATE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT TRACKING WILL CAPTURE EVERY REFERRAL; THAT COMMISSION CALCULATIONS WILL BE FREE OF ERROR; THAT ANY PROJECTION OF EARNINGS WILL BE REALIZED; OR THAT ANY THIRD-PARTY SUPPLIER WILL PERFORM AS REPRESENTED. NOTHING IN THIS SECTION LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW, INCLUDING NON-EXCLUDABLE STATUTORY GUARANTEES UNDER UNITED KINGDOM, EUROPEAN UNION, AUSTRALIAN, OR OTHER CONSUMER LAW WHERE SUCH LAW APPLIES.

23. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SAHRASAFAR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST GOODWILL, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO THESE PROGRAM TERMS, THE PROGRAMS, THE PLATFORM, OR ANY MARKETING MATERIALS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SAHRASAFAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAHRASAFAR'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE PROGRAM TERMS WILL NOT EXCEED THE GREATER OF (A) THE AGGREGATE COMMISSIONS PAID OR PAYABLE TO YOU IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) ONE THOUSAND UNITED STATES DOLLARS.

NOTHING IN THIS SECTION LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, FOR GROSS NEGLIGENCE OR WILFUL MISCONDUCT WHERE SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW, OR FOR ANY OTHER LIABILITY THAT MAY NOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

24. INDEMNIFICATION

You will defend, indemnify, and hold harmless SahraSafar, its affiliates, officers, directors, employees, agents, and licensors from and against any and all third-party claims, demands, suits, proceedings, losses, liabilities, damages, settlements, judgments, fines, penalties, costs, and expenses, including reasonable attorneys' fees and other costs of defense, arising out of or relating to (a) your breach of these Program Terms, (b) your violation of Applicable Law, (c) your acts or omissions, (d) any claim by a Client or a third party arising from your conduct or representations, (e) any infringement or misappropriation of intellectual-property rights by content or properties under your control, (f) any tax assessed against SahraSafar resulting from your failure to provide accurate tax information or pay tax owed by you, and (g) any data-protection or privacy claim arising from your processing of Personal Data.

SahraSafar will give you prompt notice of any claim subject to indemnification, allow you to control the defense and settlement subject to our right to participate with counsel of our choice at our expense, and provide reasonable cooperation. You will not settle any claim that imposes any obligation on SahraSafar without our prior written consent.

25. FORCE MAJEURE

Neither party will be liable for any failure or delay in performance to the extent caused by an event beyond its reasonable control, including acts of God, natural disasters, epidemics, pandemics, war, armed conflict, terrorism, civil unrest, government action, sanctions, embargoes, labor disputes, denial-of-service attacks, large-scale failures of telecommunications or internet infrastructure, supplier failures of comparable scope, and orders of competent authorities. The party affected will give prompt notice and use reasonable efforts to resume performance.

26. GOVERNING LAW AND DISPUTE RESOLUTION

These Program Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflicts-of-laws principles, except that the United Nations Convention on Contracts for the International Sale of Goods does not apply. Where mandatory consumer-protection or partner-protection law of your jurisdiction grants you rights that cannot be derogated from by contract, those rights are preserved. Without limiting the foregoing, nothing in these Program Terms is intended to derogate from non-waivable rights under California's Seller of Travel Act or other California consumer-protection statutes that apply to a Partner resident in or doing business in California.

The parties will first attempt to resolve any dispute informally by sending a written notice of dispute to the other party. The parties will negotiate in good faith for thirty days. If the dispute is not resolved within thirty days, the dispute will be resolved as set out in Section 27, except where Section 27 is inapplicable under Applicable Law (including the local-courts preservation in this Section 26 for Partners whose mandatory law gives them that right), in which case the dispute will be resolved in the state and federal courts located in Mecklenburg County, North Carolina, and the parties consent to the personal jurisdiction of those courts.

For Partners resident in the European Economic Area, the United Kingdom, or any other jurisdiction whose mandatory law gives you a right to bring proceedings in your local courts that cannot be waived by contract, that right is preserved.

27. ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

EXCEPT AS SET OUT BELOW, ANY DISPUTE BETWEEN YOU AND SAHRASAFAR ARISING OUT OF OR RELATING TO THESE PROGRAM TERMS WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION WILL BE CONDUCTED IN MECKLENBURG COUNTY, NORTH CAROLINA, IN THE ENGLISH LANGUAGE, BY A SINGLE ARBITRATOR. THE ARBITRATOR'S AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION.

YOU AND SAHRASAFAR EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED ARBITRATION. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM.

YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT BY SENDING WRITTEN NOTICE TO LEGAL@SAHRASAFAR.COM WITHIN THIRTY DAYS OF FIRST ACCEPTING THESE PROGRAM TERMS. THE NOTICE MUST INCLUDE YOUR LEGAL NAME, PARTNER ACCOUNT IDENTIFIER, AND A CLEAR STATEMENT THAT YOU OPT OUT OF ARBITRATION. IF SAHRASAFAR LATER MATERIALLY MODIFIES THIS SECTION 27, YOU WILL HAVE A NEW THIRTY-DAY OPT-OUT WINDOW MEASURED FROM THE EFFECTIVE DATE OF THE MODIFICATION, AND THE EXISTING ARBITRATION AGREEMENT WILL CONTINUE TO APPLY UNTIL THAT WINDOW EXPIRES OR YOU TIMELY OPT OUT. PARTNERS WHO ACCEPTED A PRIOR VERSION OF THESE PROGRAM TERMS BEFORE THE EFFECTIVE DATE OF VERSION 1.2 HAVE A FRESH THIRTY-DAY OPT-OUT WINDOW MEASURED FROM THE EFFECTIVE DATE OF VERSION 1.2.

NOTWITHSTANDING THE FOREGOING, EITHER PARTY MAY BRING AN INDIVIDUAL CLAIM IN A COURT OF SMALL CLAIMS WITHIN ITS JURISDICTIONAL LIMITS, AND EITHER PARTY MAY SEEK INJUNCTIVE OR EQUITABLE RELIEF IN A COURT OF COMPETENT JURISDICTION TO PROTECT INTELLECTUAL-PROPERTY RIGHTS, CONFIDENTIAL INFORMATION, OR PERSONAL DATA. THIS SECTION 27 DOES NOT APPLY TO PARTNERS WHOSE MANDATORY LOCAL LAW PRESERVES A RIGHT TO LOCAL-COURT PROCEEDINGS UNDER SECTION 26 OR WHERE PRE-DISPUTE ARBITRATION OF PARTNER OR CONSUMER CLAIMS IS UNENFORCEABLE UNDER APPLICABLE LAW.

28. REGIONAL ADDENDA

European Economic Area and United Kingdom. Where Applicable Law in your jurisdiction is inconsistent with any provision of these Program Terms, the inconsistent provision is modified to the minimum extent necessary to comply with the mandatory law of your jurisdiction. You retain the right to bring proceedings in the courts of your member state of residence where Applicable Law gives you that right. The parties agree that the EU Standard Contractual Clauses module appropriate to the parties' roles and the UK International Data Transfer Addendum apply to any transfer of Personal Data outside the European Economic Area or the United Kingdom.

California, United States. California Partners may report complaints to the California Department of Consumer Affairs, Consumer Information Division, 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at 1-800-952-5210. Section 4 sets out the California Seller of Travel registration obligation; this addendum does not impose additional registration obligations beyond those stated in Section 4 but preserves all non-waivable California consumer-protection rights.

Kingdom of Saudi Arabia. These Program Terms are intended to comply with the Anti-Cyber Crime Law, the E-Commerce Law, the Personal Data Protection Law, and the Anti-Bribery Law. Where Saudi mandatory law conflicts with any provision, the provision is modified to the minimum extent necessary to comply.

United Arab Emirates. These Program Terms are intended to comply with Federal Decree-Law No. 14 of 2023 on Trading by Modern Technology, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, Federal Law No. 4 of 2012 on commercial fraud, and applicable emirate-level licensing requirements. Where UAE mandatory law conflicts with any provision, the provision is modified to the minimum extent necessary to comply.

Australia. Nothing in these Program Terms excludes, restricts, or modifies any guarantee, right, or remedy that you have under the Australian Consumer Law that cannot be excluded, restricted, or modified by contract. Where SahraSafar is liable for breach of a non-excludable consumer guarantee, our liability is limited to the maximum extent permitted by the Australian Consumer Law.

Canada. Quebec residents may receive these Program Terms in French on request. The parties have expressly required that these Program Terms and all documents related to them be drawn up in English where permitted by Applicable Law.

Other Jurisdictions. SahraSafar may publish additional Program-Specific Addenda from time to time. The most recent published addenda apply prospectively from the date of publication in your Partner Account.

29. CHANGES TO THESE TERMS

We may modify these Program Terms at any time by posting an updated version on the Platform and, where required by Applicable Law, by providing notice to you. Material changes take effect no earlier than thirty days after notice, except that a shorter effective date may apply only where the change is required by (a) a change in Applicable Law, (b) an order or directive of a competent authority, (c) a sanctions designation, (d) the disclosure or remediation of a security vulnerability, or (e) action by a payment processor, banking partner, or other critical service provider that mandates an immediate change.

Your continued participation in a Program after the effective date of a change constitutes acceptance of the change. If you do not accept a change, your remedy is to terminate your participation under Section 21, and any Bookings created before the effective date of the change remain governed by the prior version.

30. GENERAL PROVISIONS

These Program Terms, together with the Terms of Service, the Privacy Policy, any Program-Specific Addenda we have expressly incorporated and published in your Partner Account, and any commission schedule in effect, constitute the entire agreement between the parties with respect to the Programs and supersede all prior agreements, communications, and understandings. No waiver of any provision is effective unless in writing signed by the waiving party. The failure of either party to enforce a provision is not a waiver of the right to enforce that provision later. If any provision is held unenforceable, the remaining provisions remain in full force and the unenforceable provision is reformed to the minimum extent necessary to be enforceable. You may not assign these Program Terms, by operation of law or otherwise, without our prior written consent; we may assign without restriction. Notices to SahraSafar must be sent to legal@sahrasafar.com; notices to you may be sent to the email address on file with your Partner Account. Section headings are for convenience only and do not affect interpretation.

31. CONTACT

TopicContact
General partner inquiriespartners@sahrasafar.com
Legal and contract matterslegal@sahrasafar.com
Compliance, fraud, or sanctionscompliance@sahrasafar.com
Security incidentssecurity@sahrasafar.com
Privacy and data-protection requestsprivacy@sahrasafar.com